Salesforce Consulting
Salesforce Solutions
Transform your business with the implementation of Salesforce solutions tailored specifically to match your needs. With our Multi-Cloud Salesforce expertise across different industries, you will be able to grow and scale your business and get a 360-degree view of every customer throughout all your units, including Sales, Service, Marketing and Commerce.
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Sales
Driving sales without losing customer centricity has become a top priority for corporations implementing their digital transformation journeys.
Adopting Salesforce Sales Cloud will allow to enforce your sales strategy, optimize your sales performance, and improve your overall productivity
Our Salesforce Solution Expertise are:
- Account Executive Follow up
- Client 360-degree view
- Sales Process
- Pipeline Tracking
- Activity Management
- Workflows and Automation
- Effective Reporting
- Quoting and Billing Processes
- Lead Capturing
- Lead Qualification
Service
One of the main challenges of every corporation is to guarantee customer retention and ensure customer satisfaction. With Salesforce Service Cloud, you will be able to rapidly respond to your customer needs everywhere on any channel.
Marketing
Delivering an Omni channel experience to reach customers at the right time with the right message is a major priority for corporations who want to interact with customers at different touchpoints.
By implementing Salesforce Marketing Cloud, you will be able to create cross channel customer journeys to deliver a unique and personalized brand experience from email marketing to social media, mobile messaging, and much more.
Communities
Salesforce Community Cloud gives you the right tools to facilitate communication and daily interactions among your employees, customers, and partners.
Through Salesforce Community Cloud, you will be able to grow your sales and improve your interactions with your resellers and partners. You will be also able to enforce a self-service concept that allows your clients to find information at the tip of their fingers. Finally, you will be able to improve collaboration between your employees and departments.
Engagement
Build engaging customer apps that serve complex use cases. If you are looking for custom applications tailored specifically for your business, Heroku is the right solution for you. It offers an open developer extension to code in the language of your choice and has customizations capabilities with a great added value for business-specific applications.
Commerce
Transforming shopping experiences across all digital channels is a major priority for corporations looking to win more shoppers at different touchpoints. Commerce Cloud provides retailers with a transformative digital experience for interacting and selling to B2C and B2B shoppers.
Analytics
Salesforce Einstein Analytics gives you the right tools to make well-informed decisions about your corporation and discover innovative ways to improve your business operations. It allows you to combine data from multiple sources, generate visualizations, analyze, and share them across your teams.
Integration
Connecting customers across all digital touchpoints is a major priority for corporations who want to provide seamless customer experience and unify data across their different systems. To achieve operational consistency and efficiency, our Salesforce architects can provide you with solutions to integrate your applications on different layers ranging from data and business logic to security.